Shipping policy

Effective Date: 2026-03-13

1. Overview

Summit Revive is owned and operated by AReneeJ LLC. This Shipping Policy explains how orders placed on www.summitrevive.com are processed, shipped, and delivered within the United States.

2. Shipping Summary

Shipping Region: United States
Shipping Method: Standard Shipping
Shipping Cost:
- Free shipping on most orders
- Any exceptions are clearly shown on the product page and at checkout
Total Delivery Time: 3 to 9 business days
Order Cutoff Time: 2:00 PM CST

3. Order Processing Time

Orders placed before 2:00 PM CST are processed the same business day
Orders placed after 2:00 PM CST are processed the next business day

Handling Time:

1 to 2 business days (Monday–Friday, excluding holidays)

4. Shipping Destinations

We currently ship within the United States only.

We do not ship to P.O. Boxes that cannot accept standard carrier delivery
Some remote or restricted locations may require special arrangements

5. Delivery Time

Total delivery time includes both processing and transit:

Handling Time: 1–2 business days
Transit Time: 2–7 business days
Total Estimated Delivery: 3–9 business days

Delivery timelines are estimates and may vary due to carrier delays, weather, or high demand.

6. Freight & Large Item Deliveries

Some products may ship via freight carriers due to size or weight.

Freight deliveries are curbside delivery only
The carrier may contact you to schedule a delivery appointment
Customers are responsible for bringing the item inside after delivery

If a product requires freight shipping or extended handling time, this will be clearly stated on the product page.

7. Shipping Costs

Free standard shipping is offered on most U.S. orders
Any additional shipping fees (if applicable) will be clearly displayed at checkout before purchase

Applicable taxes may apply based on your location.

8. Carriers

We ship using trusted national carriers, including:

UPS
FedEx
USPS
Freight carriers (for oversized items)

Carrier selection depends on package size, weight, and destination.

9. Order Tracking

All orders include tracking
Tracking information is sent via email once your order ships

10. Shipping Insurance

All shipments are insured against loss or damage during transit.

If an issue occurs, please contact us and we will assist with resolution.

11. Delivery Issues

Delayed or Lost Packages

If your order has not arrived within 9 business days, contact us at:
support@summitrevive.com or 1-402-819-9047

Marked Delivered but Not Received

Verify your shipping address
Check with neighbors or building management
Contact us so we can assist with a carrier investigation

Damaged Items

Take clear photos of packaging and product
Contact us within 48 hours of delivery

We will arrange a replacement or refund as appropriate.

12. Missing Items

If an item is missing from your order:

Contact us within 7 days of delivery
Include your order number and item details

We will send a replacement or issue a refund.

13. Returns & Refunds

We accept returns within 30 days of delivery.

Items must be unused and in original packaging
A 25% restocking fee applies to approved non-defective returns

Return shipping:

Customer pays for non-defective returns
We cover shipping for defective or incorrect items

Refunds are processed within 7 business days after approval.

For full details, please refer to our Return & Refund Policy.

14. Address Accuracy

Customers are responsible for providing accurate shipping information.

We are not responsible for orders delivered to incorrectly entered addresses
If a package is returned due to an address issue, additional shipping fees may apply for reshipment

15. Contact Information

Legal Entity: AReneeJ LLC
Store Name: Summit Revive

Address:
1750 N 177TH PLZ
Omaha, NE 68118
United States

Email: support@summitrevive.com
Phone: 1-402-819-9047

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM CST

16. Policy Updates

We may update this Shipping Policy at any time. Changes take effect immediately upon posting on this page.